picture of young woman's head in black & white against a background of blue binary code

Does the term Extended DISC Behavioural Profiling take you straight to The Silence of the Lambs? Um, no… me neither… well, that’s not strictly true. For many years I thought profiling was something that we only did to find serial killers. At best I thought it was the tortuous ten minutes you spend for an…

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I always believed that I was an articulate and resourceful communicator, and it wasn’t until the last few years that I realised I had been fundamentally missing the point. It actually doesn’t matter how articulate you are, or how clear your intentions, because the measure of effective communication is whether the message is received. The…

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